Frequently Asked Questions

How can I make changes to my order?

Simply email us at info@phonecasely.com within 12 hours Be sure to include your order number! If you would like to change your design, please also include the URL or name of the new design. Otherwise, if it is the device type, case type or color that you would like to adjust, please also let us know the details in email.

Do you deliver world-widely?

Yes, we offer fast shipping for all the world.

How much cost your Shipping?

We offer worldwide free shipping (THERE IS NO HIDDEN FEES). also we offer premium express shipping. The cost of express shipping will be calculated in checkout page. 

Do your prices include Taxes?

Yes, all our prices include Taxes and Shipping.(THE PRICE YOU SEE IS WHAT YOU PAY).

How long it takes my order to arrive?

Printing and packaging time is 1-2 days and the delivery time from 2-10 days. for more details click here

Do we guarantee our items?
Yes, we offer one year guarantee for all our items in case if the printing got removed by time without any external factor.
Are your phone cases hard or soft?

We offer both type of cases. you can choose which you want in the top of any product page where it says Case type.

What Credit Cards do you accept?

We accept major debit cards and credit cards (American Express, MasterCard and Visa)

Your question is not here? get in touch with us…..